Call
Quickest option, especially if there is a date attached. Say the date on the call, and say whether the building is in the ACT or in Queanbeyan, because that decides which regulator and which council apply.
Or send the details
Fill this in and someone will come back to you. A photo of the building from the street, and one of the side or back where the scaffold needs to reach, answer most questions before they are asked.
Request a quote
What helps with a quote
- The suburb or address. It tells the scaffolder whether the job is in the ACT or in Queanbeyan, how far the delivery is and whether the street has a wide verge or a narrow one.
- How high the work is. The height of the platform where someone will stand, not just the number of storeys. Above 4 metres the scaffold must be erected by a licensed person. If you are not sure, say so and send a photo.
- What the scaffold is for. Re-roofing, painting, gutters, eaves, a facade repair, a new build or access for another trade. It decides the type and the edge protection.
- Where it will stand. On your block, or partly on the nature strip or footpath. Scaffolding or materials on public land is likely to need approval, and the Public Land Use Team asks for 14 working days before work starts.
- Overhead lines. Any service line near the wall or the roof edge. Evoenergy's figure for metallic scaffold is 4 metres, and work inside that distance needs an accredited erector.
- Access. A steep driveway, a side path, a locked gate or a fence the delivery has to get past.
- Heritage. If you think the place may be on the ACT Heritage Register, say so. Ask before anything is fixed to it.
- The date. A roofer's or painter's start, a settlement or a deadline, and how long the trade expects to take.
Areas covered
Belconnen, ACT, Tuggeranong, ACT, Gungahlin, ACT, Molonglo Valley, ACT, Woden Valley, ACT, Weston Creek, ACT, North Canberra, ACT, South Canberra, ACT and Queanbeyan, NSW, along with the suburbs and villages around them.
If it is urgent
A scaffold that has been damaged in a storm, or one that is leaning, missing guardrails or marked as incomplete, should not be used. If anyone is in danger, call 000. A fall from height is a notifiable incident and is reported to WorkSafe ACT on 13 22 81, or on 0419 120 028 after hours per WorkSafe ACT's 2023 alert. If a line is down or a scaffold has touched one, keep clear and call Evoenergy's emergency number, 13 10 93.
What this site cannot help with
Nobody here can approve the use of a nature strip, issue a licence, tell you over the phone whether your scaffold is under or over 4 metres, authorise work near an overhead line or say whether your block is heritage listed. For a licence question, contact Access Canberra's Construction and Workplace Licensing on 02 6207 8096 or [email protected]; for work health and safety, WorkSafe ACT is on 13 22 81. For public land, the Public Land Use Team is on 02 6205 8794. For the rules in full, see Access Canberra and WorkSafe ACT.